More nuisancery, this time with a definite win marked in the great ledger. Letter to Miller, sent while drinking moderately Dear Sir/Madam, At the end of a very long day I have put my feet up and left my woes behind and all with your help. The stresses and strains have been washed away by the cleansing liquid that is beer. In particular, your fine product - Miller. This is not my first time partaking of your fine beverage, nor is it the first time that I have enjoyed it. Far from it, the stories I could tell if only time would allow. It is the first time that I have had a trying day and when easing my worries thought of the good people of the customer services team. I assume that you receive a lot of negative feedback and I would like to, on the record state, that I think you are doing a fine job. I do hope that you will pass on my regards to all concerned with putting forth such a strong effort. For the record I would also like to state that I do not have an alcohol addiction or substance abuse problem I am just an ordinary man at the end of a long day. a very long day. Thank you for your help in this. Regards, Conan After sometime elapsed, I followed up my mail Dear Sir/Madam, While my commitment to your fine product has never wavered, I must question your customer service. I imagine that many of the communications that you receive on a daily basis are negative, in an attempt to commend you I emailed my sincere thanks, an email that has gone unacknowledged. Once again let me congratulate and thank you for your fine product, in particular I enjoy your screw top bottles - they are an excellent innovation. Regards, Conan The response from one very nice, Pinto Dear Sir - If you send us your address, we will send on a little something for your trouble. Thank you for your custom, apologies, that your first email was missed. Warm regards, Pinto I duly responded with my address and await my surprise. The more I think about it, the more I think it could be a vicious beating, courtesy of the good people at Beamish and Crawford. If you can't say something nice, don't say anything at all. This was in fact a €10 voucher to be used against the purchase of Miller. Unlike the CIE voucher I used this one almost immediately.